Player Support

Analytics Team Leader

DGN games is looking for a sharp, passionate, and experienced Senior Analytics Team Lead to join our company! Reporting to the Director of Analytics, you will take an important leadership position and be at the intersection of a data-driven organization. The role requires using technical and analytical skills to measure, guide, and optimize data analytics across all products areas (Monetization, economy, Engagement, Retention) as well as support our Marketing, User Acquisition, VIP, CRM, and LiveOps operations

Responsibilities

  • Manage a team of product analysts
  • Manage the planning and performance of deep analysis and research to provide business insights to support growth
  •  In charge of ongoing analysis of massive data sets to understand user behaviour and provide actionable recommendations in different areas of the product
  • Measure and improve performance of promotions and live operations for different segments within the product
  •  Lead processes around identifying and establishing KPIs across existing business operations and new initiatives that align with company targets
  • Plan, define, and analyze A/B tests in order to improve business KPIs
  • Work in close collaboration with the product, game economy, Marketing, and monetization departments to achieve KPI goals

Requirments

  • Outstanding analytical & technical skills
  • 4+ years of analytical work experience
  • Strong understanding of the gaming industry
  • Strong SQL with experience in querying large, complex data sets
  • Strong presentation and communications skills
  • Manage multiple projects at a time in a fast-paced, results-oriented environment
  • Time management skills – Ability to prioritize and meet deadlines.
  •  Good collaboration skills, working with multiple & cross-functional disciplines.
  • Self-motivated and independent.

Monetization & LiveOps Manager

DGN Games is looking for a driven, creative & enthusiastic Monetization & Live Operations Manager to join its Marketing Department at our Tel Aviv office.

Responsibilities

  • Delivering CRM strategies while encouraging customer retention and customer loyalty.
  • A to Z in-app promotion management (brain-storm, plan, produce, configure, analyze and share)
  • Campaign and product configurations on internal and external online systems
  • Analyzing & optimizing direct communications with customers on all platforms (FB, Email, Push notifications).
  • Monitor and maximize customer lifetime value strategies to ensure maximum profitability.

Requirments

  • At least 1-2 years of experience in the online gaming industry and/or community management
  • True detail-oriented personality
  • Data-driven optimization experience – an advantage
  • Team player, excellent interpersonal skills – a must
  • Excellent verbal and written English skills
  • Ability to handle excessive workload under stress
  • Ability to work effectively within a team and across different departments/sites.
  • Knowledge of SQL – Advantage 

Product Analyst

DGN Games is looking for a Product Analyst to join its Analytics team in Israel. At DGN we create exciting and meaningful experiences with millions of players around the world. Our innovation is fueled by teams of experts and an environment that feeds the creative imagination of each person across each one of our offices.

Responsibilities

  • Provide high-quality data analysis and recommendations to support business decisions
  • Assist game stakeholders on all game aspects: features, game economy, UA optimization, CRM campaigns, Engagement, Monetization
  • Explore, analyse and process massive amounts of data, turning it into actionable business actions
  • Design, build and maintain reports, dashboards, and metrics, in addition to monitoring and maintaining the integrity and validity of the data

Requirments

  • A quantitative mind and passion for data
  • 1+ years of work as a business/product analyst, preferably for a web or mobile company, Online Gaming industry
  • Strong SQL skills, experience in querying large, complex data sets- Must
  • Advanced Excel, Tableau knowledge – strong advantage
  • Familiarity and experience with product experiments (A/B tests) – an advantage
  • Python, R, Scala, or any other scripting language – an advantage

Knowledge, Skills, & Abilities

  • A true team player
  • Can-do attitude
  • Excellent communication skills
  • Organized work methodologies
  • Self-motivated
  • Ability to initiate and drive projects from beginning to end independently
  • True passion for understanding consumers’ social gaming behaviour and tolerance for ambiguity
  • Excellent English skills

Creative Director 

DGN Games is looking for a Creative Director to join its headquarters in Israel. At DGN we create exciting and meaningful experiences with millions of players around the world. Our innovation is fueled by teams of experts and an environment that feeds the creative imagination of each person across each one of our offices.  

Responsibilities:

  • Establishing and executing the company’s creative vision of both existing and new games.
  • Leadership and creative direction within product features, game design teams, and marketing.
  • Providing high-level feedback and creative direction as well as undertaking part of the design work.
  • Driving continuous creative innovation in order to achieve industry first results.
  • Working closely with internal and external teams as a central touchpoint and go-to persona.
  • Ensuring clarity on what needs to be executed and facilitating timely delivery of project outputs.
  • Working with Product and Game Design in order to break down complex problems into clear visual solution paths. 

Requirements:

  • Minimum 3 years of experience as a Creative Director with art directing and leadership background.
  • 7+ years of experience within the fields of game design, technology, product, and art.
  • Comprehensive knowledge of the social and mobile gaming landscape and an understanding of F2P games.
  • Experience in direct management
  • Experience and knowledge in narrative design, building storylines and themes within products.
  • Exceptionally strong communication skills to clearly articulate requirements and timelines.
  • The ability to embrace constructive feedback and criticism, and experience in delivering it well to others.
  • An ability to motivate teams and lead by example.
  • A burning desire to achieve a level of results that most people aren’t able to achieve.
  • A clear sense of urgency and an understanding of how to take decisions with limited information, while maintaining quality and hitting targets.

Extra Points for Having:

  • Experience and direct personal involvement in creating and launching new products.
  • University level degree is preferable but not essential

Marketing Graphic Designer

We are looking for a talented and innovative graphic designer to join our Marketing Art team in TLV, for a full-time position.

Requirments:

  • Creating artwork and brand design concepts for different platforms such as in-app and canvas.
  • Creativity, independence, and critical thinking with strong and open communication capabilities is required.
  • Due to the nature of this position, no candidate will be considered without a diverse portfolio submission.
  • Candidates identified to continue in the process will be asked to complete an exercise in addition to a formal interview.

Responsibilities:

  • Produce high-quality in-app & digital marketing assets.
  • Working closely with internal stakeholders to ensure that the visual identity is in line with the global marketing industry.
  • Driven design and execution of marketing and branding materials for all games that meet and set deadlines.

Requirements:

  • Portfolio with Examples of marketing art assets.
  • At least 3 years of experience in graphic design.
  • Gaming company experience – advantage!
  • Experience working with deadlines, and a deadline-driven mentality to complete tasks.
  • Strong sense of graphic design from all aspects and orientation with the latest trends in the industry.
  • Ability to work in a wide range of styles.
  • Solid understanding and comfortability with Adobe Photoshop, dimension, and Illustrator.
  • Knowledge of HTML+CSS – advantage.
  • High degree of self-motivation and discipline.
  • Exceptionally organized with high attention to detail.